Chalet Couple: Manager & Chef

OVERVIEW:

These roles are very demanding but extremely rewarding, with full responsibility for the catering, management and service of your own chalet.  The emphasis in this role is for you both to draw on your own impressive hospitality experience, creativity to design and deliver service of the highest possible standard.

Main Chef Responsibilities:

• Menu design: plan and cost, with close attention to budgets
• Shopping, online ordering of supplies, visiting local suppliers
• Stock control and management in your kitchen
• Prepare and serve breakfast, afternoon tea, canapés, five course evening meal, petit fours, baked breads, ski room snacks and transfer picnics
• Cater for children and nannies (including lunches and children’s teas when required)
• Plan and prepare staff meals
• Cater for guests’ special dietary requirements and allergies
• Cater for special occasions and guest “wows”
• Be flexible for last minute changes to timings and menus as per guests’ requirements
• Responsible for food hygiene and general health and safety in the kitchen and dining areas
• Assist with the maintenance of all kitchen facilities and equipment
• Work closely with chalet team and assist with duties to ensure your chalet is running efficiently and to a high standard
• Open and close the chalet to our exacting standards.

Main Chalet Manager Responsibilities:

• Coordinate day to day operations in the chalet; service & housekeeping duties
• Daily meetings with the Chalet Team and a weekly planning meeting (Monday)
• Management of staff rota and chalet inventory of equipment, linen etc
• Ensure high morale and motivate staff to achieve high standards consistently
• Report any HR and guest issues to the Resort Manager to ensure problems are being dealt with immediately, consistently and efficiently.
• Ensure deadlines are met for financial, non-financial paperwork and weekly reports
• Ensure any additional guest charges are processed i.e. ski passes and A La Carte wines
• Call the guests pre-arrival to discuss any special requirements
• Communication with the Sales Team and your guests pre-arrival & post-departure to ensure all guests' requirements are being met i.e. dietary requirements
• Act as a concierge and ensure guest queries are answered speedily and any special requests are met at the earliest opportunity i.e. restaurant bookings
• Plan “wows” and other special occasions for your guests
• Delivery of high standards of service; through serving early morning tea trays, breakfast, lunch, afternoon tea, pre-dinner drinks, canapés, dinner and after dinner drinks
• Provide cooked breakfast on Chef’s day off
• To be always conscious of general hygiene, maintaining high health and safety standards
• Chalet cleanliness and presentation including inside and areas outside the chalets
• Daily clean; evening turn down service; weekly clean; deep cleans at the beginning, mid and end of the season; daily laundry duties and other necessary cleaning to ensure chalet is presented to the highest standards
• Snow clearing

CANDIDATE COUPLE PROFILE:

We are looking for the following key personal qualities and attributes:

• Recognised catering qualification and extensive experience
• Experience in different cuisine for example: French, Italian, Asian etc.
• Previous work experience in a fine dining
• Excellent time management and organisational skills
• Positive, flexible and adaptable attitude
• Highly professional with a 5 star service mentality
• Self-motivated, proactive and energetic
• Great attention to detail
• Team players with a sense of fun and willingness to help in other areas of chalet if needed
• Previous general management experience
• Computer skills, including Word & spread sheets

OUR SALARY PACKAGE INCLUDES:

• Rewarding and stunning work environment in beautiful ski chalets in one the world’s leading ski resorts
• Competitive salary
• Accommodation
• Meals; breakfast and dinner included
• Flexible working hours
• Winter travel and health insurance
• Free ski/board and boot hire
• Ski pass
• Uniform
• Contribution towards your travel between UK/resort at beginning and end of the season
• A performance-based, end of season bonus of potentially up to 3 weeks’ salary

PLEASE NOTE THAT ALL APPLICANTS MUST BE RESIDENT IN THE UK AND HAVE A NI NUMBER AND UK BANK ACCOUNT.

A DISCLOSURE SERVICE AND REFERENCE CHECK WILL BE CONDUCTED IN THE EVENT OF A CANDIDATE BEING OFFERED A POSITION WITHIN THE COMPANY. THE COMPANY HAVE THE RIGHT TO WITHDRAW ANY JOB OFFER IF AN UNSATISFACTORY DISCLOSURE SERVICE OR REFERENCE CHECK IS RECEIVED.